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  1. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    Boy, you are a glutton for this stuff! Me, not so...

    Boy, you are a glutton for this stuff! Me, not so much. I'm going to watch the presidential debate on NBC, and try not to think about how much more aggravation and money it's going to cost me to get...
  2. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    Couldn't make the Win10 USB Drive with Rufus,...

    Couldn't make the Win10 USB Drive with Rufus, using my old computer. The Win10 download failed (repeatedly). I have gotten such great advice from you and others on this forum. Wish I could have got...
  3. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    You were right. I didn't do the Rufus thing...

    You were right. I didn't do the Rufus thing correctly the first time. Unfortunately, I still can't complete the process. I believe the old laptop I am using is just not up to the job. I am now...
  4. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    As you will see if you read the rest of the...

    As you will see if you read the rest of the thread, I am listening to the people trying to help me, and following their advice. Please stop replying to any post from me. I do not find your responses...
  5. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    I believe I already did that. That is, I used...

    I believe I already did that. That is, I used Rufus to create a bootable device. The MS download function still couldn't find the flash drive when I tried to download the Windows 10 fix, but it did...
  6. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    But whether "broke" is the right word or not, I...

    But whether "broke" is the right word or not, I have a computer that does not operate, and I'm well into Day 2 of trying to fix it. I can't load Windows 10 onto a flash drive because MS can't "find"...
  7. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    Maybe I'll try re-installing Windows 10. Thank...

    Maybe I'll try re-installing Windows 10. Thank you for your patient responses. Another user, who shall remain anonymous, informed me that "Microsoft does not break computers," which is a way of...
  8. Thread: My Product Key by CarolKopp
    Forum: Windows Updates and Activation
    Replies 9 Views 2,469

    It is demanding a product code before installing....

    It is demanding a product code before installing. It will not allow me to install without a product code.

    And I must beg to differ. I had a perfectly usable laptop until Microsoft delivered its...
  9. Thread: My Product Key by CarolKopp
    Forum: Windows Updates and Activation
    Replies 9 Views 2,469

    My Product Key

    I have hit another roadblock in my marathon two-day attempt to restore the laptop that Windows 10 destroyed. I do not have the product key for the device, so cannot even revert to Windows 8.1. The...
  10. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    I am rapidly reaching the point of despair here....

    I am rapidly reaching the point of despair here. Following your instructions, I managed to download Windows 8.1 to a flash drive on my old computer but it won't install on the new computer because I...
  11. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    The busted pc does not have a DVD drive. In fact,...

    The busted pc does not have a DVD drive. In fact, I had to go buy a flash drive, so there's another $20 or so Microsoft owes me. I followed your instructions, and am now downloading Windows 8.1 to...
  12. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    I am going to try this but I am way in over my...

    I am going to try this but I am way in over my head here.
  13. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    Yes, the device does show up in the Control Panel...

    Yes, the device does show up in the Control Panel on the old laptop thanks for asking. I was even able to (accidentally) copy the Media Creation Tool to the device, which does me no good whatsoever....
  14. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    I am rapidly despairing of any possibility of...

    I am rapidly despairing of any possibility of repairing my laptop. I went out and bought a USB drive, and can't download Windows 10 to it. Microsoft says it can't "FIND" the flash drive, although why...
  15. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    There Is No Blue Screen!

    This does not work. The blue screen does not appear. The Windows logo appears on a black background, followed by the Dell logo on a black screen, followed by a black screen. Then this process repeats...
  16. Thread: Window 10 Broke My Computer by CarolKopp
    Forum: General Support
    Replies 39 Views 6,343

    Window 10 Broke My Computer

    :sarc::sarc:Earlier today, Sept. 24, 2016, Microsoft pushed an apparently routine update on my laptop when I was putting it in "sleep" mode. It was one of those "This Will Take A While" updates....
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