Wow... Thanks very much for such a detailed and helpful response. I'll try that NOW!
Cheers

David

Hi - Thanks for your reply and apologies for taking so long to get back to you.

I have no idea which update it was - it hung for a whole day, so I switched it off from the main power button,...

The message "Working on updates 12%" has been hanging on the screen for the last 12 hours on my desktop pc.

I had the same problem, though at a different point in the update process, with my...