Hi. My Windows version number is: Build 18362.476. I have someone piggybacking on my network. The computer name is Douglas. I right clicked and I cannot remove it. How do I remove this...

The ssd I had in my laptop cannot be converted to gpt. I downloaded Macrium Reflect and it is greyed out. The disk management utility does not help at all. I need help. I have a picture of the...

Hi. I was using diskpart to delete a volume from my usb external hd and i wiped the drive by mistake. Can I retrieve the files and folders or are they lost forever? Any assistance will be...

Cereberus, thank you. I Appreciate your help. I wish you a safe and happy holidays. deanie44

I do not understand what you mean?

Hi cereberus. Tried your suggestion. Did not work. Is system image being depreciated in newer builds. My build is 1709. Thank you. deanie44

Hi. I am trying to restore a system image to my laptop. I received the following error message: A Volume Shadow Copy Service component encountered an unexpected error. Check the application event...

bro67, thank you. It is fixed. I was signing in with a local account. Signing in with a Microsoft Account fixed it. Thank you. deanie44

Hi. I tried to clone my hdd to my ssd and the screen went black on my laptop. Now I have no ssd or hdd listed in the bios. What does that mean? I have a Acer Aspire E17. Is it broken? Any...

I turned on tablet mode and the start menu is full screen. Thank you.

bro67,thank you for answering my post. I do not have a setting for tablet mode on my laptop. The software is Acronis True Image.. I

Hi. The start menu will not go into full screen. I had to restore my laptop(Acer Aspire E17 ) and I brought a third party app, which messed everything up. I installed Windows 10 again, but the...

Hi. I have a SSD in my Acer Aspire E 17 laptop and I am trying to restore a system image to it. I continue to receive an error stated the following: No disk can be found for recovery. I have read...

Hi. Does anyone know how to fix this terrible mess I got myself into? On disk0 the partitions are out of order. What can I do to fix it?160562. Any help will be appreciated. deanie44

Thank You

Hi NavyLCDR. Thank you. I clicked on the link, but I cannot find his diskprt commands. Please help me find them:)

AddRam, thank you for your advice. Following your advice the recovery partition will be deleted. Willl I need the recovery partiton to reinstall the OS? I do not have an installation dvd. Any...

Here is the picture of disk manag160486ement:

Hi. I installed a 2nd hdd in my laptop thru the dvd drive. I would to install another os on it, but I get an error message saying that there are no partitions and read the log files. I refomatted...

Dalchina I am trying to clone the drive again. When I use easeus to do It did not include the recovery drive. I am glad I did not buy rhe software. I am trying to clone the drive with Acronis...

Thank you. I found the directions. should I take the ssd out of the laptop? Can I clone it with it inside? I did clone the entire system. should I clone the system or just the partitions?

Sorry. SSD7CS900-240-RB. Thank you. Plankton, if I wipe the ssd, which is in my laptop it will be blank and I cannot use the software.

Hi I brought a pny ssd

Hi. I installed a SSD in my laptop--Acer ES1-711--and cloned it with EaseUs Todo Home Edition. My recovery partition was not cloned. I tried to cone the recovery partition, but that did not work....

AddRam, thank you for answering my post. I will try your suggestion after work. Thanks again. deanie44