OK thanks very much I'll do that.

Hi dalchina thank you for replying to me.


I had actually found that first link you provided before I posted my question and I followed the first part of the advice – that is to say I disabled...

Apologies if this problem has been addressed before.

On Sunday my laptop (bought new in May of this year) running Windows 10 Home 64 bit updated via Windows Updates to the Anniversary Update.
All...