Thanks. I'm actually missing a GUID under Users in that key...

Yes, that folder contains my chosen pic. And it shows as a recent choice in the pick picture screen.

I saw that. However, the following isn't true for either of my computers. In both cases, this location is empty (working and not working account pic): Your current user account picture is stored...

Thanks for trying! Still would be interesting to know where the picture is stored if anyone could reverse engineer that. It has to be local because my computer is often offline.

yes

unfortunately this computer has sync settings grayed out

Thanks again. I did report this to IT, but they didn't know what to do. I will ask about policies though. Also, I do have full admin rights, so if I knew where the picture was stored, I could...

Thanks for the welcome. The non-working computer uses work domain account and Win 10 Enterprise. (My working computer uses a Microsoft account and Win 10 Home.)

I have the same error posted above when I try to change my account picture on one computer. ("Account picture error/Setting the account picture failed. Please try again.")

I have been able to...