Well it is unfortunate that it has come to this but I am not surprised. Either way I very much appreciate your help. I was not worried to much about Windows remaining active if I did a clean...

Ok, small clarification I had downloaded Macrium Reflect and when I started it up it asked me to make a recovery disk which I did but I'm thinking this isn't actually an image of the hard drive....

Ok, so I have created that image and I tried to do as that link you posted suggested but the very first command fails.


PS C:\WINDOWS\system32> Get-Appxpackage -AllusersGet-Appxpackage : Server...

I did the requested actions in CCleaner. As for re-registering the store. I didn't do that yet because I know that will fail because upon investigation the store is completely deleted from this PC....

First, I am using a proper v1511 ISO with WIM and not ESD. I also have a proper v1607 ISO with WIM. I updated all the drivers/etc. you wanted me to but that made no difference. Beyond that I did the...

Ok, I've uninstalled the requested programs and am working on updating the others you listed. As for DISM scans I did what I could and for the restore health scan I used a v1511 ISO but I do also...

Model # & Service tag should be there now. Did a malwarebytes scan and that came back clean. No rootkits were found. As for CCleaner here is the info from that you requested:



7-Zip 16.02...

I just wasn't sure how quickly I would fill out that specs page so I wanted to at least include them in the thread. Either way though I've updated my system specs page.

Let's see. I turn the PC on and the login screen comes up as normal. I login and then seconds later I get a black screen with cursor. From there I can use ctrl+shift+esc (or the ctrl+alt+del route)...

I do have Fast Startup turned off because that was one of the early recommended fixes for the black screen with cursor issue. I haven't turned it back on yet, apparently. Should I turn it back on?

Downloaded and installed Crystal Disk Info and as I suspected the disk is, to use the program's term, "Good"

I did a clean boot state sfc /scannow and he is the log for that one:
100632

Then...

No problems were found. 0kb in bad sectors. So where do we go from here?

Which option should I try because I've already manually tried the /scanhealth, /restorehealth, and sfc /scannow all returning errors. In fact I tried them all again and attached below the logs...

If I should start my own thread on this matter I shall but I am having serious issue for which no fix seems to work. Basically I have a friend's computer (running Win10 Home v1511) which has the...