Yes, thank you.
The start button has been working, in between freeze ups, since the forced shut down on page 2.
I thought it best to continue the conversation started here. I've browsed the...
Type: Posts; User: Louise M
Yes, thank you.
The start button has been working, in between freeze ups, since the forced shut down on page 2.
I thought it best to continue the conversation started here. I've browsed the...
Hello again.
The help I got was simply to remove Kaspersky for windows 7 & install the new version for windows 10. No geek squad.
Actually, my guy said you guys are the best for help with...
No, I can't. I'm getting help tomorrow.
Thanks again & good luck.
I now know that Kaspersky does have to be updated, regardless.
A prompt to turn off any firewalls before downloading windows 10 would have been nice, though.
I'm still undecided on keeping...
I can't even open Kaspersky. Whether I click a short cut or go to the file, I get a flicker on the screen & then... nothing. When I right click I get a menu, choose "settings", to disable it, &...
Thank you for your help.
Sorry, I had to take care of something, but I was able to shut down 3 times. The start button worked the first time, but the menu took some time to appear. It's still...
Computer is still "running" something, even though the screen is black. To restart it I'll have to hold the power button down to turn it off, but that's not a proper shut down.
Welp. I tried shutting down by following ArtShapiro's suggestion. Screen went black, but power button is still illuminated.
I'm sorry, but this is so frustrating & the post had slipped to the bottom with no response. ctrl-alt-delete does nothing, though it never has. I tried the right click on the start button & after...
Looks like you're only interested in helping people who want windows 10.
I guess I made another mistake by asking for help here.
My first mistake was downloading windows 10.
I have limited use of someone else's computer to request this help, because my laptop is completely useless since upgrading to Windows 10. The start button does nothing when I click on it. I can't...