There was 2 recovery partitions on my c drive. Clean install reduced it back to one recovery partition. After that, the recovery system was able to create a recovery drive, including the System files.

Thanks for your help. a clean install of win 10 pro worked for me. I can now create a recovery drive.:cool:

Thank you

windows has been activated. Can you point me to direction on doing the clean install? It would need to include media source and how to install. Thanks.

As my Asus PC came with OEM win 10 home and I subsequently moved to a digital win 10 Pro from Microsoft, I do not have keys for either platforms. Is a clean install still possible?

it is partition 3, the 449mb partition.

Do you see this as a solution to the recovery drive issue I'm having?

Is it normal to have two separate recovery partitions on the c drive? Could one of them be safely deleted?

One is 449mb, the other is 500mb.

When I use disk management it shows my drive has 2 separate recovery partitions. Is this to be expected?

My PC came with win 10 home (OEM). I upgraded to Pro (digital intitlement), so not sure if the original home has a partition that is blocking this?

"We can't create the recovery drive. A problem occurred while creating the recovery drive." I'm not sure how to retrieve data from the Event Viewer.

I've tried sfc / scannow, reinstalling windows, working with windows help desk, and computer manufacturer. Nothing works. I've tried different USB keys always larger than 16 gb. I've searched a lot...