Thanks all. Contacted MS tech support, which installed win10 remotely on my "reluctant" laptop. They said it was a compatability issue preventing win10 upgrade. Bit puzzled since all programs were...

Thank you. Ran scan and there are no corrupt or missing files. Virus/malware were always turned off before beginning another Microsoft upgrade fiasco. Next step is a Mac Book and be done with it....

Weirdest thing. After Microsoft's heavy handed harassment to upgrade to Win10 from Win7,I decided to give in and do the upgrade. Download of the upgrade took 26 hours! At the end, it all looked...