Sometimes it happens a lot, sometimes once every 2 hours, on average 5 times a day. Also sometimes it doesn't happen for a whole day. I do not get a blue screen of death, it usually just restarts out...

I have attached the DM Log which was requested on the post above for the BSOD help and support.

The error messages shown in the system event viewer is as follows:
1) The process C:\Windows\System32\RuntimeBroker.exe (PC-DESK) has initiated the restart of computer PC-DESK on behalf of user...

Thanks for the reply. Believe it or not I do have macrium on my computer and I have used it before. I am now going to try it again but more seriously this time.

Backup encountered a problem while backing up file C:\Users\My Computer\Desktop\New folder. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing...

I have created a Microsoft account but still won't let me set up a PIN for some reason. Any other ideas ?

Thanks Berton,
My password account is shown in Settings as "Local Account Administrator". Exactly like the one in my laptop. Is this different? It is connected to Internet.

Unable to create PIN to use instead of my current password. Tried several times to add a PIN as per instructions but kept getting error message "something went wrong. Try again later". I have done...