Simple answer: no. I have run crash-free since the last update. I haven't done any other troubleshooting steps since then, so...it is possible that those two episodes were an aberration. I simply...

I ended up running MemTest86+ for 42 hours, due to my schedule and the amount of time it took to complete the passes (8 passes completed sometime between 22 and 24 hours). In total, 13 passes...

I will run the tests and return with information when available.

I have been using these RAM modules together since I acquired this computer back in 2016. During this time I have had no issues with recurring crashes. I have run the computer crash-free for...

I really don't like how this model doesn't have a quick access panel for the RAM. I always feel like I'm risking destroying the whole computer by opening up the case. But it's still working, so I...

I've unchecked the automatic restart option, hopefully that will help, though I keep getting black screens with no display so I'm not totally sure it will.

I'll get back to you with the RAM module...

1. 163554

2. 163555163556
I did not see an option to view files to delete. But I may have missed something - if I overlooked something, please let me know and I will attempt to correct ASAP.
...

Well, unfortunately, it seems I spoke too soon. Two days, two crashes, exact same situation as before.

I've re-run the diagnostic tool and have attached the updated report.163544

In between...

After six days I have experienced no further issues. I'm going to keep monitoring things but after a complete cessation of crashing following eight or nine in the same period before the BIOS update,...

I have updated the BIOS. Mine was at version 1.10, 1.18 was available. It will take time to know if this solved the problem or not - I will keep the computer running and monitor progress. I do...

I've attached the report.

One additional note, I have looked at the event viewer for any potential causes, but there are no events that I can identify as being culprits.

Please help! I updated to the Windows 10 Creators Update about three weeks ago and it has destroyed my computer's reliability. I am getting crashes daily, sometimes twice daily, and I don't know...

Tried this last night with a tech supportive friend. No luck. Several different means of installing drivers failed - in fact, the services often didn't recognize that an installation had been...

That's actually the driver version I had installed when I performed the update. I tried reinstalling that version and it did not work. I also installed a 16 version and a 14.300 version. The...

Yesterday I decided to try to update my computer to Windows 10 from Windows 8.1. Waited a year so that known issues could be worked out, which was good because I had blue screens due to driver...