Okay, here is what I ended up doing that worked for me (so far):

1)I went to Microsoft and downloaded their Media Creation Tool for Windows 10 and installed Windows 10 with this (there is an...

I have the exact same laptop (minus the SSD) and ran into the same issue.

It has been a great laptop for 10 years so I would love to be able to move from Windows 8.1 to 10 so that all my pcs will...