I'm puzzled, however, on why I can't seem to go back to windows 7 as it was prior to the attempted upgrade. My system is now frozen for which no additional window 7 updates will be allowed. That...

ACER Revo 3700
4GB memory.

Yes, but windows 10 install doesn't like it when I tried to do a clean win10 install. I typed in the W7 key. I hesitate to install windows 10 without proper key as it would be a waste of time. Then...

There is no install.esd file in the locations you suggested.
the log file seems to indicate somethings wrong .... not sure what it means. Thanks for helping.

Also ... the windows-ws directory is...

2016-05-07 10:14:57, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2016-05-07 10:24:07, Error ...

I tried the link that was poted (TrustMe) and it ran, and now I have a different problem:
"Windows can't update important files and services while the system is using them...restart the computer"....

I tried to do a clean install of windows 10 from a USB stick to upgrade my current windows 7 computer. The loader would not proceed past the product key. I used the same product key from windows 7...

I can try it again (per your suggestions) ... but just to be clear in my mind - what is windows update doing that it expects to install windows 10 on reboot, but doesn't? Is there not a way to...

Hi Simrick - thanks for asking.

I tried all you listed here including sfc/scannow. The scan came back normal, no issues.
I disconnected the external hard drives. The only anti-virus code I use is...

I'm close to giving up ... (frustration speaking ...). My repeated attempts to upgrade windows 7 to windows 10 has so far failed. I do have windows 10 downloaded to a USB stick, but that is only good...

I tried the link above and it yields the same result.

I can download the update - that works, but when it completes it asks me to restart the computer to continue the install process. After I...

I was notified that windows 10 is now available for my PC for free update.
I clicked on the icon and it downloaded the files and popped up a window to restart my computer to begin the install...