Kari I was able to move the 'Users' folder back to the original location (C:\Users) without too much problem. I did have to reinstall/configure Microsoft Office 2016 since the mail profile was using...

My preference is to do a fresh install, but they don't want to give up their machine again. I'm going to give it a shot and will report back with the results. Again, thank you very much for your help.

Kari,
Thank you very much for the information you've posted here. Thanks to this :thumbsup:forum:thumbsup: I've been using SYSPREP for some time whenever I setup a new machine for a user. I just...