Sorry for the delay. Work. No, i dont have any backup, I didnt turn on system restore (i thought it was automatic), and i have nothing of any importance on the laptop. I am grateful to everyone for...

Yes, that is correct

Which is exactly what i did.

I held shift and clicked on the power icon......nothing happened

Tried that and still nothing is happening

I dont have a password. If i click onto the sign in box, nothing happens.

Thats correct, i cannot sign in.

The touchpad will move the cursor around the screen. I have had a mouse connected but this is just doing the same, moving the cursor, but not allowing me to sign in. I dont have a spare keyboard. Its...

Thanks for the reply. I dont know what a KB is or Mse. Also, there is no access to the battery.

Hi all, i really hope you can help me out. I was running w 8.1 on my Acer E-15 Start laptop, i kept getting popups asking me to download w10 for free. Eventually i did. It worked ok for about 1 week,...