Here is the speccy info http://speccy.piriform.com/results/DhIR7fa0r5ucOoVMzMvryHS

I removed the sticks of ram becuase they were not working.. going to try WINPESE and see what happens. where can i update the chipset? I have the latest version of the preview build. But before...

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Both sticks work, i placed one in and tested, then did the same with the other. They are both 4gb, but for some reason the computer only has 3gb usable. When i put both it, it shows 8gb, but only 3gb...

nothing in the bios. and both ram is the same. i have 64 bit preview editon of windows 10..

i have the same issue.. have 8gb but can only use 4gb , not sure why

guess its time to buy another computer, thanks for your time everyone! now where to find a cheap pc lol (i only use it for photoshop )

talked to them they do not have any 8gb sticks and this was the last 4gb one they had, so i have to send it back for a refund.. :\ great

really like the new start menu makes thing much easier to find.. :)

i tested it by itself and ti worked, but its still showing 3.6 available, why? not 4gb

Dupe post.. this is the one i just bought Kingston Value RAM 4GB 1333MHz PC3-10600 DDR3 Non-ECC CL9 DIMM SR x8 Desktop Memory (KVR13N9S8/4) at Amazon.com (so i should just order 1 more and be fine ?)

Dont know why i was making it hard, i should just order another stick of the same one i just bought and things will be fine then?

i feel dumb lol ,thanks

So the ram is not compatible? What 4gb one should i buy, can you link me to one please on amazon. (As this is where the refund will go)

RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size ...

i pasted that from speccy

RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size ...

Memory

8.0 GB DDR3

Speed: 1066 MHz
Slots used: 2 of 2
Form factor: DIMM
Hardware reserved: 4.4 GB

Available 2.0 GB

i checked the video card info and its showing i have 8gb for video card.. How can i switch that so the computer can use the ram not the gfx card?

only difference is the brand, one is samsung one in Kingston

I switched slots and its still showing the same info. Yes when the stick was inserted it showed 3.6gb by itself, then i put the other stick in and its the same thing.. Any idea how to change this? Or...

Hello, I just bought a new memory stick, and my pc is showing it has 8gb but only using 3.5 gb, which is the same as it was before. i cant see anything in my bios to change this, i have tried...