Thank you!!!!

Thank you for the assurance! Can I just ask if you know that it will definetly allow for the system image to be saved to a USB?

Thank you, You have helped me give up the hope of getting a sensible resolution from Microsoft.

It is coming clear that this issue seems to be a huge bugbear for an extensive number of Windows 10...

Now the problem of how to get it onto a USB stick.

When we try we get the message that is it not a valid drive.

After extensive searching I found a workaround that involved turning the USB...

Thank you I will need to get him to buy one to try. I had sought help from a Mirosoft Service Engineer and he failed to point that out as an issue.

Trying to help my father save a system image copy of a new Lanovo ideapad 100S laptop with Windows 10 originally installed, onto an 32MG SD Card (via skype so sorry if I do not have enough info below...