Did the malwarebytes scan and 0. Thanks for the much needed help!

Well what do you know? I now have an Administrator Account, and a User account and the other one is GONE! The last thing I will do is run a malwarebytes full scan on each one. I also have VIPRE and...

Got my "Other User" edition now up and running! Now I will follow the one for deleting the "bad" one!

Good morning! Coffee time so I will start on this after coffee. Makes sense about the E drive I will try that Tout a l'heure!

Hi againand thanks I think we are on the right track.
Firstly I don't know if I have the hidden Administrator because it will not allow me to upload photos from my camera. it ses you are not...

I have Windows10 I have access by : 1 User name 2 Administrator. when I open using Administrator the Ransome message is gone from my Desk Top and I have ALL my file folders without the .LOCKY 's. In...

oke with a guy from malware in Santa Clara and There is no way out of the encryption but malware can deal with infection.
As far as I can see through running full scans there is NO infection on...

Hi! I am new here and here is what happened. I opened an email which had an attachment. It was an electricity bill. I know I should not have opened the attachment but I did! wrong move!
Found...