Thanks, but "SYNA" is not listed there.

Hi, I have a Synology NAS I use as file storage. I can connect to it in windows explorer like "\\SYNA" - I have to give a username and password. All well and good, but how do I try another username...

OK - thanks for your comments. Sounds very plausible, so I'll check the battery. If it is the battery, it's incredibly bad luck it died just when I was installing Windows 10.

I found out that I had to go into the BIOS and set the "SATA Mode Selection" to "IDE Mode". The original "AHCI Mode" does not work with Windows 10. (Windows 10 had also reset the BIOS clock to 2014 -...

Hi - I had a working PC with Windows 8.1. I set it to download Windows 10 overnight, and the next morning the PC is unresponsive. It seems to have tried to install Windows 10, even though I said only...

Yes, the new keyboard and mouse caused Windows to find and install new drivers so they worked; and then afterwards, the old keyboard and mouse also worked again when I plugged them in.

I found a way to solve this issue, by disconnecting my keyboard and mouse, and connecting a different keyboard and mouse. This seems to have caused Windows to try to find the correct the drivers, and...

Hi - I have messed up the keyboard and mouse drivers on my Windows 10 installation, so now when I boot up I have no input possibilities. What are my options?
I don't have a "recovery" disk - but I...

No, we have looked there as well, and in the three Documents folders we can find:
This PC / Local Disk (C:) / Users / Default / Documents
This PC / Local Disk (C:) / Users / Default.migrated /...

Hi - my son upgraded his windows 8 laptop to windows 10 last weekend. All was fine until today, when he shutdown and restarted his computer. Now all his documents are gone. The "Documents" folder is...