Thank you for trying, it is appreciated.

Downloaded again. Still the corrupt message.

Ignore bit about it not downloading again, it was just taking ages to show.

I have clicked on 'Open with' and had the option of Windows explorer, clicked on this and got the message Couldn't mount file, the disc image file is corrupted. I have tried clicking the link on the...

Hi

Thank you for your help with this. I have downloaded the file (i didn't have options, it just downloaded into my downloads folder). I can right click it but do not have a "mount" option. I...

I have clicked the "Upgrade now" button, it downloads a file into my downloads folder. I cannot do anything with this file. Am I doing something wrong?

Would using the media creation tool be an...

Step 2 of the instructions state "you will need to disable or uninstall any 3rd party AV or security program"

Will try it without doing this then.

First step seems to be that I need to turn off my antivirus. unable to do this, get the message "the service did not respond to the start or control request in a timely fashion". Have looked this...

I am suddenly unable to use Google Chrome (nothing happens), task manager (nothing happens). I have tried clicking on a system Reset, nothing happens. I have tried a restore, message says it is...