Thank you so very much for the detailed response to my inquiry! I do so appreciate the time and the effort that you took to do so! I did try that and it didn´t work. I decided to delete and reinstall...

Hi all!
I tried that and all I got was this message,
"Microsoft Windows [Version 10.0.10586](c) 2015 Microsoft Corporation. All rights reserved.


C:\WINDOWS\system32>SFC /scannow


Beginning...

Hello Rachel. I too, am a non tech kind of person. After I launch the CMD window, I don´t know where to right click to select the ´run as admin´option. I think I´ll get it once I figure this part...