Hello again,

I didn't have a USB or DVD large enough, so I downloaded windows 10 to an external hard drive. After the download, I went to the folder on the external hard drive and double-clicked...

ok.................I'll give that a try. Thank you for all of your help!

So I can download windows 10 Home and it should be ok? I'm assuming from your prior post that it will recognize my windows 8.1 key and allow a clean download.

Windows Product Key Information

Product Name: Windows 10 Pro

Product ID: 00330-80000-00000-AA199

Installed Key: *****-*****-*****-*****-3V66T

Original Key: ...

I ran Showkey plus as you suggested and it gave me an "installed key" from his disk (the wrong one from my friend). It also showed an original Windows 7 Home premium Key and a Windows 8.1 RTM Core...

I'm not sure how the download would recognize my laptop since it has a new hard-drive. I think I know why it happened. To get the system running, I borrowed a disc from a friend. He couldn't remember...

Hi,



I recently downloaded Windows 10 (again). A few months ago, my hard-drive was damaged and I had to replace it and reinstall all of my software. I was able to redownload my excel and word...