I sent an email to Epson tech-support describing my problem. Within 24 hours, I had a response. I followed their instructions. The scanner now works flawlessly! Problem solved

The printer cable arrived. I attached it to the printer and laptop usb port. Reinstalled the software from disc. Printer works wirelessly, scanner doesn't. I'm frustrated. What am I doing wrong?

Thank you for the reply. Per your suggestion, I just downloaded the items listed as Recommended for You and also Drivers. Now, I am being told to connect the printer/scanner to the laptop with a...

I downloaded Win 10 last week.
Found out today that my epsom nx515 scanner is not working.

I've tried:

running the Epsom troubleshooter
reinstalling the scanner and rebooting.

The printer...