sorry for the late reply, but the trouble shooting will have to take a back seat due to real life commitment. thanks for the help up to now though.

if you meant the logitech key mapping software then yes.

I have no idea what macirum reflect is.

no, the mouse do not come with a disc of any sort.

From what i can tell, it dosent seem like the mouse uses its own drivers but rather Microsoft's generic mouse driver. The only other downloadable i can see from logitech site is the program for key...

So the only driver i see under the "mice and other pointing devices" in "device manager" is the "HID-compliant mouse"...so i'm not too sure what i should do.

edit: is there any way to disable the...

The only usb device attached is my g502 mouse.

Reformatting the laptop now would be...messy.

i was quite sure i removed it, wasnt in my add or remove program last i checked

edit: that is a short cut in the start menu to alcohol 120, apparently the uninstaller didnt remove the folder in...

Here are the new dmp files for the most recent BSOD

i will test and report back soon..ish thanks. i can also confirm that it is indeed a clevo product.

edit: i have managed to uninstall the touchpad driver, however i can now no longer disable the...

i no longer have alcohol 120.
As for the driver, every time that i uninstall it, it would come back when i reboot albeit at an older(default?) version. i believe the driver is from windows update,...

AFTERSHOCK PC - Custom Gaming Notebooks
mine would be considered as the SM 15 (4th generation) for the drivers

I do not believe i know the actual manufacturer, i bought from a reseller that buys the actual part for build to order.

thanks

Have been having this issue for some time now. Steps i have taken :

-Went back to the reseller to get it check
-they claim it was a "software" issue and advised me to reformat my laptop which;...