Thanks caperjack for the info, I have 7zip on both laptops and using them on each machine has resolved the issue without further agro' thanks to the suggestion of BunnyJ.
Cheers.

Thanks pyramid10 for your contribution, I ensured that the steps taken and the source and destination folders were the same, in the using zip7 as suggested by BunnyJ resolved all issues for me.
I am...

Thanks BunnyJ.
I have actually got 7zip on board and have just tried it, WHOOPEE it works a treat.
Files now download without any problems.
I will use it both machines from now on.
Thanks for...

Thanks BunnyJ for your reply and your welcome message.

I am, on both both the Pavilion and the Envy laptops using the original windows extract utility so I would expect both to perform...

Hi People, Newbie here.
As the title suggests I am having a problem unzipping downloaded files on my HP Envy laptop. which has windows 10 version 1511 (build 10586.36) it appears to start the...