I have Norton provided by comcast. It has been updated and is current to the best of my knowledge,
174517

Thanks for all the suggestions. I tried everything but so far no luck. Oh well.

I filled in the specs for my laptop, but like I mentioned earlier it would appear from the HP site hat this laptop does not support 1709. Perhaps I am misinterpreting their data.

Each time I turn on my computer I am greeted with a failure "Feature update to Windows 10, version 1709 - Error 0x80d02002" After a lot of digging I found that my pc has not been tested with 1709 and...

I have three separate types of icons for Word 2010. I included screenshots of all of them. Could someone please explain why this is happening and tell me how to standardize them? Thanks and have a...

I created the account per your instructions and kept Jane as administrator. But how do I keep all the settings and programs (profile) for John and show them in Jane?

I just bought a new laptop as the hard drive on my old one died. It had two users, “John” and “Jane”. The computer store where I bought the new laptop named it John, but I want it to be Jane. I...

Since I deleted the Microsoft account, I don't want to go back to even try that. It took me a while to figure out how to recover everything to my local account. So I am adopting the "if it ain't...

Yes edwar the is exactly what I am talking about. As far as I can tell signing in with the Microsoft account totally takes over your pc and your settings, rendering the local account useless. So if...

I would like to use some of the features that require you to log in with a Microsoft account rather than my own local administrator account. But when I did that, it totally changed my settings for my...