I work in IT at a school. We have been having to update TPM 1.2 to TPM 2.0 on a few computers just to activate MS 365 otherwise we get an error after entering the credentials to activate.

Try to do it by clicking the top file and then holding down the shift key only (not with the control key) and then go to the last item and click on it. This should select everything in between (and...

Bree is on to something. I had this happen on one of my computers with multiple accounts. The blank search results only happened with one user. It was a corrupt user profile. I created another...

If you are not getting a Blue error screen when the computer randomly shuts down, it is more than likely an overheating issue, bad cpu, or motherboard. I also would suspect RAM (memory) but that...

What kind of computer is it? Many brands have built in diagnostics that can be run at startup to test your computer components for failure. This is an option if you can't get to a command prompt.

Right click on one of the photos. Go to open with. Even if Photos is listed, click on choose another app. From there, select Photos and also put a check mark on Always use this app.

When your computer goes to a black screen, does it freeze and become unresponsive even when hitting control alt delete on your keyboard? Also does it show the same behaviors if you put the computer...

It is definitely the hard drive has failed. The boot device error and chkdsk confirm that.

This happens after installing some Windows Updates, but in your case it sounds more like an scheduled task is running. Look in your scheduled task try to find the culprit. Also check your system...

Go to tweaking.com. Download their Windows Repair Tool in Safe Mode. This fixes a lot of issues like this.

It sounds like you have multiple issues. I would return the laptop back to Dell as a new laptop should not be behaving in the ways you described. I am mainly talking about black screen and...

So this happens even when you used usb dongles so it must not be a driver issue. Have you run system file checker as admin?

It probably was bundled with something you had previously installed.

Even though your phone is getting internet, power cycle your router. While that is happening, reboot your pc. Then try again.

Try checking to see if you have system restore point

Go to control panel, programs, find Windows Live Mail, Click on it and choose the option to repair.

You are right that if done correctly it will work. I have used different tools to make an iso bootable from a usb drive. For someone not used to doing that the easiest way may be by using the...

It sounds like you just copied the Windows 10 files over to the usb drive. This will not work, as it is not being flagged as being bootable. You need to go to a working computer and go here: ...

Also, you could try running a repair install of Windows Live Mail through the control panel.

I would start by browsing to c:\\windows\sysWOW64\ and see if the msxm16.dll file is there. The error points to it being missing or damaged.

You didn't accidentally setup a rule in Live Mail to move inbox messages to the trash or deleted items folder?

I would first look at Avira and/or Zone Alarm as you stated those were both updated. Maybe remove one and see how things act. Also, pull the battery out and unplug the laptop. With both the battery...

Is the sound issue just when using the Edge browser? Have you tried using Chrome or Firefox to see if the sound plays correctly?

[QUOTE=thailend19;601291]Suddenly, all the icons, browser, E-mail and virtually any internet or OS folders are shoved to the top half of my screen. I tried restore, settings, but got nowhere. I...

To get this back. Go to start button, settings, personalization,themes, desktop icons settings. Check the icons that you want to appear on your desktop.
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