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Type: Posts; User: SteveGPhoto

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  1. Replies 22 Views 16,563

    Hi Matthew, Hopefully I won't need to use...

    Hi Matthew,

    Hopefully I won't need to use anything like this again, but thanks for your suggestion :)
  2. Replies 22 Views 16,563

    So, PowerRun (recommended by ziffel) has done the...

    So, PowerRun (recommended by ziffel) has done the trick and I have managed to delete the files.

    Thanks to all who contributed :)
  3. Replies 22 Views 16,563

    Hi guys, Thanks for the suggestions. I haven't...

    Hi guys,

    Thanks for the suggestions. I haven't had an opportunity to try any of them yet as I'm currently away from home but be assured I will report back when/if I manage to solve the problem. :-)
  4. Replies 22 Views 16,563

    dalchina, You pulled the trigger a few minutes...

    dalchina,

    You pulled the trigger a few minutes too quickly :) I have responded to your post and thank you for taking the time to respond in the first place :)
  5. Replies 22 Views 16,563

    Hi dalchina, Thanks for the tip - I have added...

    Hi dalchina,

    Thanks for the tip - I have added Enco Unlockit to my list of possible solutions.

    I used the Reader's own uninstall application to delete it (by accident) but it left these two...
  6. Replies 22 Views 16,563

    If I delete the whole Adobe folder then I will...

    If I delete the whole Adobe folder then I will loose other Adobe programs. It is these two files that are preventing me from deleting the Reader folder.

    I accidentally double clicked the Reader...
  7. Replies 22 Views 16,563

    How to delete files owned by SYSTEM

    Hello folks,

    A while back I accidentally deleted Adobe Acrobat Reader DC from my PC and I need to reinstall it. I go to the Adobe web site and download the installer. Double-clicking the installer...
  8. Thread: Selling Laptop - How To Remove My Account? by SteveGPhoto
    Forum: User Accounts and Family Safety
    Replies 3 Views 15,209

    Hi Brink, Thanks for the information - trying...

    Hi Brink,

    Thanks for the information - trying it as we speak. Fingers crossed :-)
  9. Thread: Selling Laptop - How To Remove My Account? by SteveGPhoto
    Forum: User Accounts and Family Safety
    Replies 3 Views 15,209

    Selling Laptop - How To Remove My Account?

    As the thread title suggests, I am in the process of selling my laptop and need to remove my account before sending it off to the new buyer.

    I thought all I needed to set up a new admin account,...
  10. Thread: Outlook 2016/365 Crashing by SteveGPhoto
    Forum: Microsoft Office and 365
    Replies 2 Views 1,770

    Thank you for the clarification, Plankton - so it...

    Thank you for the clarification, Plankton - so it is Office 365 that I have then and not 2016.
  11. Thread: Outlook 2016/365 Crashing by SteveGPhoto
    Forum: Microsoft Office and 365
    Replies 2 Views 1,770

    Outlook 2016/365 Crashing

    I have been a long time user of MS Office from 2003, through 2007 to 2010. Recently I decided to take up the subscription for 2016/365 Home with the intention of installing on my desktop PC and...
  12. Thread: Moving W10 to a new computer by SteveGPhoto
    Forum: Installation and Upgrade
    Replies 9 Views 1,694

    Thanks for the help, folks. Looks like I'll try...

    Thanks for the help, folks. Looks like I'll try the old SSD first and if that doesn't work a clean install on the new one :)
  13. Thread: Moving W10 to a new computer by SteveGPhoto
    Forum: Installation and Upgrade
    Replies 9 Views 1,694

    Okay, that's not too bad. Can I still use the...

    Okay, that's not too bad. Can I still use the product key from my current windows to activate the new install?
  14. Thread: Moving W10 to a new computer by SteveGPhoto
    Forum: Installation and Upgrade
    Replies 9 Views 1,694

    Ah, I had a horrible feeling that would be the...

    Ah, I had a horrible feeling that would be the case. The new hardware is completely different so maybe this isn't such a good idea :(
  15. Thread: Moving W10 to a new computer by SteveGPhoto
    Forum: Installation and Upgrade
    Replies 9 Views 1,694

    Moving W10 to a new computer

    Hi all, I'm about to purchase a new PC desktop computer for photo editing, general MS Office and web surfing.

    I already have an SSD boot drive with W10 Pro x64 installed and activated and a...
  16. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Hi Rocky, I'm kinda starting to lean towards...

    Hi Rocky,
    I'm kinda starting to lean towards this but it's odd that 3 computers in the household are seeing the same speed issues. The only commonality between the 3 is they are all running W10,...
  17. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Hi Clintlgm, The modem and router are a single...

    Hi Clintlgm,

    The modem and router are a single unit and the cables up to the modem/router are new - installed by Virgin Media when we moved into the house back in May.

    This morning I connected...
  18. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Hi Josey :) Here in the UK Virgin Media...

    Hi Josey :)

    Here in the UK Virgin Media provide Internet connection as a "free service" as part of a TV/telephone package. Over the years they have increased speeds free of charge so that now you...
  19. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Whilst checking the settings for the network...

    Whilst checking the settings for the network adapter I noticed that W10 reports the adapter as being an nVidia nForce with max speed of 100Mbps but the manual for the mobo (ASUS M2N68-CM) says it...
  20. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Spent the best part of an hour on the phone with...

    Spent the best part of an hour on the phone with them just before starting this thread. They are adamant that there's nothing wrong at their end but are sending an engineer on Monday.
  21. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Tried the Powershell trick ... no difference :(

    Tried the Powershell trick ... no difference :(
  22. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Hi Samuria, Yes, all the cables are Cat5e -...

    Hi Samuria,

    Yes, all the cables are Cat5e - they're the same ones from the old house.

    What could make the network card (it's on the mobo rather than a plug-in card) and the router get it wrong?
  23. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Hi dencal, I tried the samknows speed test and...

    Hi dencal,

    I tried the samknows speed test and the results are pretty much the same:
    Desktop PC - Download / Upload / Latency:
    Test 1: 65 / 12 / 15
    Test 2: 71 / 12 / 16
    Laptop PC (Ethernet):...
  24. Thread: Internet Speeds by SteveGPhoto
    Forum: Network and Sharing
    Replies 15 Views 2,559

    Internet Speeds

    Hi folks, just looking for some information here.

    I have been a long-time Virgin Media customer and never really had cause to complain before. When we moved house back in May they had to do a...
  25. Replies 7 Views 6,037

    Apologies, but I need to correct some of my last...

    Apologies, but I need to correct some of my last post:
    1. The total time is 11 minutes, not 20
    2. The timings are correct, except for the drive drops to 0%, which should read 11m 30s

    I shouldn't...
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