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Type: Posts; User: robichris

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  1. Replies 6 Views 6,187

    I have a similar concern. Although I can...

    I have a similar concern. Although I can associate files with different apps, when I use file explorer to look at my photos, the right click menu offers, amongst other things, "edit" which opens...
  2. Thread: Using a scanner by robichris
    Forum: Drivers and Hardware
    Replies 14 Views 5,552

    Thanks for all your efforts. Already had the...

    Thanks for all your efforts. Already had the latest software etc. and all HP "help" achieved was to reinstall the same software ensuring the printer works fine but it didn't resolve the problem....
  3. Thread: Using a scanner by robichris
    Forum: Drivers and Hardware
    Replies 14 Views 5,552

    The problem is obviously due to Win 10. It is not...

    The problem is obviously due to Win 10. It is not a connectivity issue since Win10 will use the printer of the MFP OK. It is not a scanner problem since Win 7 uses it OK - and HP support assistant...
  4. Thread: Using a scanner by robichris
    Forum: Drivers and Hardware
    Replies 14 Views 5,552

    It's not the problem. The printer can be active,...

    It's not the problem. The printer can be active, having just been using it, but Win10 still says "Scanner Unreachable" whereas Win7 works OK.
  5. Thread: Using a scanner by robichris
    Forum: Drivers and Hardware
    Replies 14 Views 5,552

    The MFP is connected by wifi (on home network) as...

    The MFP is connected by wifi (on home network) as are all my computers and printers.
  6. Thread: Using a scanner by robichris
    Forum: Drivers and Hardware
    Replies 14 Views 5,552

    Scanner does have 64 bit driver (which works OK...

    Scanner does have 64 bit driver (which works OK with Win 7) and is Win 10 compatible. Ironically, my wife did manage to use the scanner from her Win 10 machine - until her Win 10 did an update.

    I...
  7. Thread: Browser extensions disabled by robichris
    Forum: Browsers and Email
    Replies 3 Views 2,257

    Always use the very latest version of all...

    Always use the very latest version of all browsers. And all browser settings are set the same on Win 10 and on Win 7. Work OK on Win 7 but not Win 10.
  8. Thread: Browser extensions disabled by robichris
    Forum: Browsers and Email
    Replies 3 Views 2,257

    Browser extensions disabled

    I use various browsers on my computers associated with the different uses I put them to.
    On my Windows 10 machine, every time I launch Firefox, I find all of the extensions I have installed have...
  9. Thread: Using a scanner by robichris
    Forum: Drivers and Hardware
    Replies 14 Views 5,552

    Using a scanner

    I have an HP muliti purpose colour laser printer / scanner.
    I have the correct software loaded but my Windows 10 machine always tells me the scanner isn't connected.
    I've tried the Microsoft "Scan"...
  10. Replies 6 Views 7,668

    Thanks for the help. Eventually got there using...

    Thanks for the help. Eventually got there using the command prompt as administrator.
  11. Replies 6 Views 7,668

    Thanks for suggestion which I've tried. I've...

    Thanks for suggestion which I've tried. I've checked I'm offline. (It's a different computer to this one.) I've right clicked and selected to Run as Administrator but I get the same "App has been...
  12. Replies 6 Views 7,668

    "This App has been blocked for your protection"

    I'm trying to install additional driver for my printer/scanner from the CD but I keep getting the message above when I try autorun or setup from the disc with the following additional comment:
    "An...
  13. Thread: New to 10 and loads of problems by robichris
    Forum: General Support
    Replies 6 Views 2,140

    Eventually getting there. Have managed to force...

    Eventually getting there. Have managed to force 64 bit Libre Office on it.
    And after multiple restarts have eventually managed to get iPlayer working too.

    Thanks for help.
    Still not a Windows 10...
  14. Thread: New to 10 and loads of problems by robichris
    Forum: General Support
    Replies 6 Views 2,140

    It's not just my browsers. Libre Office, AVG, ASC...

    It's not just my browsers. Libre Office, AVG, ASC et - all software I download is 32 bit rather than the 64 bit versions I have on my Windows 7 laptop!
  15. Thread: New to 10 and loads of problems by robichris
    Forum: General Support
    Replies 6 Views 2,140

    New to 10 and loads of problems

    Sorry. I'm new to the forum and not sure where to post. And found serching confusing.

    I bought a new laptop a few weeks ago - Windows 10, 64 bit Home Premium.
    I am no newbie to home computers and...
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