Nah - came free with Office 395 which I subscribe to.

Thanks, Eagle51 and MrGeek. Your input is appreciated. That should solve the problem.

I'm not sure if this is a Windows 10 forum question or a OneDrive forum question.

I have about 400 GB on a drive on my PC stored as J:>Music>Lossless>Artist>Album>tracks. I am trying to upload it...

I'd made my way to that point before but I had no idea what deleting all the partitions would do so I backed off. I've followed you instructions and it is now installing Windows from the USB so...

I have removed the flash drive, applied F8 on reboot, and I can get to the Dell SupportAssistant which runs a couple of tests and then reports 'Hardware scan complete an no issues'. That's got to be...

I ran the setup.exe and the machine is now looping through the Dell splash screen and then to an error message 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a.

The...

Progress - of sorts. I can now get to the C drive and I can see all the Windows files. What command do I use (and from which folder) to launch Windows?

I'm currently creating a 8.1 boot flash drive. If that fails I'll try your advice. Thanks - your help is much appreciated.

My apologies - it wasn't autoexec but setup.exe.

Just had a thought. The Dell laptop originally came with Win 8.1 which I then upgraded via the MS website download to Win 10. Is this part of the problem? Do I have to put a 8.1 boot folder on the...

I ran the Media Creation Tool (Windows 10) and then copied it across to the flash drive. When I insert the flash drive in the laptop, the drive flashes, but after I've gone through the full routine...

Giving it a bash now. Thanks

Hi

I created a bootable USB. I insert the USB stick into my laptop, fire it up, and the USB light flashes. I get the Preparing Automatic Repair (the USB light flashes), then the Diagnosing Your...

Thank you - perfect

Hi

I inadvertently set my new laptop with 256 Mb SSD to sync with my OneDrive of 1 Tb. My laptop synced until it ran out of storage and now when I try to boot up, I get Attempting to Repair,...

Thanks for your response. I connect through wi-fi

114629

I have attached a Word doc with two screen shoots. Thank you for your kind assistance - it is much appreciated.

Yes, it's there

I have bought and installed a USB network adaptor which has an aerial for better wi-fi reception. How do I tell the computer to use this one? I tried disabling the on-board adaptor but the computer...

They were essentially back-up drives so while I have lost some source data I can back-up onto new drives which I am about to go out and buy. There's nothing critical so I wouldn't need to pull them...

I take it fried controllers in the drives is not a good thing...

I have two internal hard drives - the C and E. Both are functioning perfectly. Do is the DVD.

Sorry, I am a newbie at all of this but how exactly do I "Ok try this then, at a Admin prompt type...

Hi

1. Neither drives shows up in BIOS
2. Can't run chkdsk because the computer doesn't see the drives

Interestingly, if I leave the drive/s connected doing a cold reboot, no desktop is...

Thanks for your response. I have tried that but they are still not showing up. I suppose it is possible they got fried but they are surge protected and nothing else got damaged. They register audibly...

Hi

I am sure this has been covered elsewhere but I can't find it.

My external drives were set to 'turn off write-cache' and we had a black out. The result is a 3 Tb Seagate external drive, a 2...