Cancel that, got into bios and now I am in enbutu. Will update you

Sorry for the delay (post work sleep), here are some more answers:

I had Windows 7 prior to installing windows 10. I am unsure how exactly I did the upgrade but what I DO remember is that I...

I will give you the specs and more info when I get home from work in April 12 hours

The only difference before windows 10 was that a different hard drive was installed. I then purchased (digital) windows 10 and upgraded. Ran fine for a few weeks and now here I am

I bought a digital key of the windows 10 so I have no software*, if that's what you're asking

I can't get it to do a "refresh" because it continues to prompt me with the same "The computer restarted unexpectedly or encountered an error. Windows installation cannot proceed. Click "OK" to...

Really appreciate the help, will keep updated!

Just tried with the alternate monitor and this time I get the prompt: "windows is recovering from and unexpected error and needs to restart. To reinstall windows click "ok" to restart the computer,...

Just tried, same issue... Although the logo no longer has grainy lines through it now

I did not, omw to try though.

I had a dual monitor set up and one day both monitors froze and the computer shut itself down.

Ever since, when turning on the PC this is as far as I can get: IMG 5324 - YouTube . This cycles...