I totally take your point that the forums here are very helpful and it's thanks to the community here that my issue was eventually solved.

But the fact that Microsoft is charging hundreds of...

I have managed to solve the issue thanks to the terrific guys here on these forums.

For anyone else who is ever in the same boat, step 5 on this page is what you need to do. As it states, you need...

Interesting. Thanks a million for your input.

I totally take the point about the hard drive being worthless if put into another system because it will be encrypted, but there would be no need for...

Yes I have TPM.

I have tried the instructions linked to previously, but they don't address the issue I am suffering unfortunately.

Thank you for you reply and your advice. I appreciate you...

I have recently bought Windows 10 Professional. I have a major issue with it that couldn't be resolved with any research I did online and so I rang Microsoft's customer support.

I have just spent...

SOLVED - see last post.

My query is regarding a brand new i7 sixth generation computer with Windows 10 Professional, including all the Windows upgrades, and a new Samsung SSD hard-drive.

The...