Recently spent a couple of hours with two gentlemen at the Microsoft online help desk. After being referred to the second chap he conducted a repair on my 8.1 installation from Tweaking.com. After...

Yes, user files are on D:
I use Macrium for backups to an external WD 1TB network drive.

For fun, when I have few extra moments, I will reformat the original HD and try a clean install.

Will...

Haven't as yet. I currently use a 256 GB SSD drive portioned as (hidden) *:Windows RE Tools (500mb NTFS Data) *:System (300mb Fat32 EFI system partition Active & Boot) *: (128mb reserved) C: (111...

Just had Samsung check my computer and they inform me it is not compatible with Windows 10.
Samsung laptop model NP300E5E-A06CA i3 - 3120M CPU, 2.5 GHz, 8 GB ram
Go figure.
Thanks everyone for...

Media creation tool does not work.
Downloaded new ISO files
TechBench setup does not work
Burning to DVD starts but ends up giving Bad image errors
Concerned that doing a clean install will loose...

Thank you,
Have tried all suggestions, unfortunately without success.
Update icon had disappeared when I first tried to update from USB. Was able to reinstall today after other attempts failed and...

30 min and nothing ... next?

Thanks for you response. Only third party program used that might interfere would be Malware Anti Exploit. Will disable that and try again. Shall post results.

After waiting forever (and a day) for my Samsung laptop to upgrade from win 8.1 (64bit) to win 10 finally downloaded ISO file and installed on flash drive. Booting from flash drive will enable me to...