Thanks I did both. for some reason Windows Update would not update the graphics driver. Come to find out the problem was much more than just the graphics driver. The chipset needed to be rolled back...

I'm pretty sure the problem originates from the Windows 10 driver for Intel HD Graphics. In short while playing video the system will occasionally hiccup and freeze for a minute or two and resume...

If you can't right click the start menu press the windows key and r at the same time. Then type in powershell and continue with the quoted instructions