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  1. Thread: Network Protocols by JW0914
    Forum: Network and Sharing
    Replies 265 Views 1,306,452

    Since you reported the posts informing you that...

    Since you reported the posts informing you that reading is a skill many seem to forget they have, I'll take a more direct approach... your issue is addressed 3 posts up. Had you bothered to take the...
  2. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Thanks for uploading those :) I won't have...

    Thanks for uploading those :)

    I won't have time tonight to review them, but will tomorrow. I should be able to compile all the info needed into a decent reply sometime tomorrow night, however,...
  3. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    No problem at all, I'm glad you finally got...

    No problem at all, I'm glad you finally got everything working great.

    You shouldn't have to change any settings if booting from a USB drive... simply use a utility like Rufus (it's free as well as...
  4. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    When I glanced at your Belarc report last night,...

    When I glanced at your Belarc report last night, I noticed you weren't utilizing UEFI and was going to suggest you should once I had a chance to thoroughly review everything.

    Anyone who has UEFI...
  5. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    HW compatibility is definitely a factor on older,...

    HW compatibility is definitely a factor on older, obsolete hardware, but it's more to do with drivers (which equates to HW compatibility). Anyone with a PC bought in the last 3 - 4 years able to run...
  6. Thread: Network Protocols by JW0914
    Forum: Network and Sharing
    Replies 265 Views 1,306,452

    Tech Support is only as knowledgeable as the...

    Tech Support is only as knowledgeable as the documentation they have access to, so unless the tech support reps either encountered the issue, or happened upon a forum thread, if their documentation...
  7. Thread: Network Protocols by JW0914
    Forum: Network and Sharing
    Replies 265 Views 1,306,452

    No problem. Generally, if you have a network...

    No problem. Generally, if you have a network issue, it's best to start from the most basic possible problem and work your way up in complexity. For most home networks, especially if it's a case of...
  8. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    To provide accurate information for you...

    To provide accurate information for you specifically, please download and install Belarc Advisor, run it, then attach the final html report, as I'd like to do some research and that would be a...
  9. Thread: Network Protocols by JW0914
    Forum: Network and Sharing
    Replies 265 Views 1,306,452

    Just an FYI: Windows Defender should not be...

    Just an FYI: Windows Defender should not be utilized as it's not even remotely reliable, not to mention it continues to score horrendously when compared to other antivirus/anti-malware software.
  10. Thread: Network Protocols by JW0914
    Forum: Network and Sharing
    Replies 265 Views 1,306,452

    The protocol error is a bug in Windows and is not...

    The protocol error is a bug in Windows and is not likely to be the source of your issue. Essentially, Windows believes a specific group policy option has been set, which it's not, and this is the...
  11. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    This isn't recommended due to the performance...

    This isn't recommended due to the performance loss that is suffered by switching to IDE, among other things. IDE is obsolete and while it will solve specific issues with SSDs, there are usually...
  12. Thread: Network Protocols by JW0914
    Forum: Network and Sharing
    Replies 265 Views 1,306,452

    If you're asking how to access network...

    If you're asking how to access network diagnostics (the 2nd & 3rd images)

    Control Panel\All Control Panel Items\Troubleshooting\Network and Internet

    If you're asking how to access adapter...
  13. Thread: Network Protocols by JW0914
    Forum: Network and Sharing
    Replies 265 Views 1,306,452

    To whom, or which post, are you referencing?

    To whom, or which post, are you referencing?
  14. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    That's rather unfortunate... at this point, I...

    That's rather unfortunate... at this point, I really would recommend working with people on the technet forum, with the microsoft answers forum being 50/50, depending if you get an MVP that wants to...
  15. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Didn't you originally install 2015 though?

    Didn't you originally install 2015 though?
  16. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Just confirmed... your issue is Acronis TIH 2015....

    Just confirmed... your issue is Acronis TIH 2015. 2015 Is not compatible with Win 10.

    I would recommend using Programs and Features to uninstall, then downloading from the Acronis website an...
  17. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Check out the acronis thread in my previous post...

    Check out the acronis thread in my previous post and see if uninstalling Acronis solves the issue.

    There's actually multiple threads that come up about Acronis causing freezing and system hangs in...
  18. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Also, it appears Acronis TIH could also be the...

    Also, it appears Acronis TIH could also be the culprit, here is a thread from the acronis forums that stipulates almost exactly what you're experiencing.
  19. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Out of curiousity, have you tried reinstalling...

    Out of curiousity, have you tried reinstalling your old RAM and seeing if the freezing/system hangs occur? I ask because Kingston doesn't list HyperX as being recommended for your laptop.

    This...
  20. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    At this point, it's either going to be one of...

    At this point, it's either going to be one of four things... It's either a driver, a BIOS update is needed, a hardware failure (such as RAM), or a failing/faulting HDD.

    The HDD is easiest to...
  21. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    How's everything been after the removal of the...

    How's everything been after the removal of the bluetooth card?

    What do you mean by whitelisted? Is that in reference to a warranty stipulation?
  22. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    I apologize, as I misread your last post. More...

    I apologize, as I misread your last post. More likely than not, it's the bluetooth module, however in order to determine if it is or not, you'll need to physically uninstall it from the motherboard....
  23. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Why do you have two WiFi cards? The Broadcom one...

    Why do you have two WiFi cards? The Broadcom one needs to be disabled (preferably removed from the PC)., as that's your issue (I've said this several times today in my replies to your posts). Is...
  24. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    If that is the wifi card installed, that's the...

    If that is the wifi card installed, that's the issue and it needs to be disabled in device manager (preferably removing it from the motherboard).
  25. Thread: Windows 10 freezes randomly by JW0914
    Forum: General Support
    Replies 865 Views 1,620,114

    Nothing jumps out at me that would cause hangs,...

    Nothing jumps out at me that would cause hangs, however that's a very limited output. The Service Control Manager errors should be looked into to see whats causing those, as that's not normal (it...
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