Guys, thanks for your responses.

I should have mentioned when I did a Windows 10 clean install a couple of months ago that soon after I installed Windows, I installed all the drivers etc for my...

About every day, Windows Update tells me that it wants to install the driver for

Realtek Semiconductor Corp. - Extension 10.0.17134.1

No error seems to be indicated, the install seems to always...

I turned off Driver Verifier just now.

As I mentioned in my first post, I set it yesterday to ONLY stress test HDAudBus.

After a restart last night, my computer seemed to behave normally. A...

REPLY #2: a mystery logon, Client License Service

I find Microsoft's Event Viewer to be extremely frustrating to use, especially if I want to see all the events in sequence.

So, I used...

REPLY #1: why I think that PCI, especially HDAudBus, is the culprit

Here are the closest in time events from Event Viewer --> Windows Logs --> System which bracket this morning's shutdown (in...

This is an update to an ~year old post of mine which describes rare but super annoying mystery shutdowns.

Since that post, mystery shutdowns have happened 9 times to me on 2019-10-20, 2019-10-27,...

Update: my father in law has been running his computer for about a week now with only the "Dell client management service" disabled. All other services and startup programs are running.

He has...

I should have been more precise: I told him to hide the Microsoft services, so that his search would not change any of their status. I think that the Microsoft services were all enabled.

So, to...

My father in law has been doing that divide and conquer search algorithm for many days now to find the offending service or startup app that causes his freezes.

It has a very slow process because,...

Jacee: was there a particular section in that link that you would draw my attention to?

I looked at that link and did not see anything relevant for my father in law. The closest was the section...

I want to find the culprit, but think that one at a time is unnecessarily inefficient.

To illustrate this concretely, in case my original explanation was unclear, suppose that you have n = 32...

That was a great suggestion, thanks. My father in law did a Clean Boot about 3 days ago, and he has seen no freezes since. Indeed, he says that his computer is more responsive than before.

I...

My father in law has a Dell Inspiron 24-3455 all in one with the following key specs:

CPU: AMD A6-7310 APU with AMD Radeon R4 Graphics, 2000 Mhz, 4 Core(s), 4 Logical Processor(s)
DRAM: 6 GB...

Whoa! That's the first I have heard of this. MS, you are pathetic, get off your butts now and fix this!

I had issues trying to schedule Windows Defender full scans via Group Policy--see here. I...

Jesse, I have no idea why you are having problems getting BitLocker to work on an SSD. I had no problems whatsoever getting it to work on my Samsung 970 EVO, which is a PCIe NVMe SSD.

Your post...

Good idea. I should try restarting my computer each day before I go to work and leave it running and see if it has shut down when I get home.

If that does not trigger a shutdown within a few...

Summary:

My laptop sometimes mysteriously shuts down, and I have no idea why.

I need advice on trouble shooting this, especially seeing if my Windows event logs hold any clues.

Details:

I...

I have gone back thru the Group Policy Editor's Windows Defender Antivirus/Scan settings, seeing if I could find some sort of conflict that prevents me from getting the scan to run.

I noticed...

Why do you think that?

Do you have a fundamental reason?

Or, is it simply a practical reason, such as maybe editing Group Policy is a bit harder than configuring stuff thru the Settings app?
...

I have a new Windows 10 Pro laptop that I am configuring. I am a Windows 10 newbie, and am especially new to using Group Policy to configure it.

I decided to disable both AutoRun and AutoPlay,...

I have a new Windows 10 Pro 64 bit laptop that I am configuring. I am coming from a Windows 7 desktop. Much has changed.


For its malware defense, I am using Windows Defender and Malwarebytes...

I have never heard of your particular malware before.

I just wanted to comment that for my malware defense, I use Windows Defender along with Malwarebytes Premium. This particular combination...

Bree, thanks much for your response.

I ended up trying both Recuva as well as Puran File Recovery. No dice.

I am going to have to recreate the file's contents...

Last night I moved--not copied--a file from my Dell Latitude Win 10 laptop's SSD to a thumb drive.

To be precise, I think that I clicked on the file in Windows Explorer in the laptop, then cut it...

Forget my last post from 20 hours ago--I am an idiot!

alphanumeric's solution is, in fact, correct.

When you do the final step, which is select Open file location, that new File Explorer ...