I actually had to do another factory restore which put me back to 8.1 because when I have ten my pc locks up every time I restart. The locking up problem is the only one I've had with 10 that I can't...

yes. I went to the website one time after upgrading to 10 and updated some drivers and still had problems.

I updated drivers before upgrading to ten and had problems. I didnt update any drivers before upgrading to 10 and still had problems. the intel celeron N2830 and N2840 processors aren't that much...

Can someone please answer why win 10 works perfectly on my moms laptop, but always has problems on mine? I'm really curious as to why.

Those two options are exactly what I got which is why made this thread. I then found out I had the newer version of ten? Now can you tell me why my pc locks up every time I restart? Like I said...

So I checked my moms laptop which is the non touchscreen version of my laptop, but she has the intel celeron N2840 processor instead of the N2830 that I got. Her damn laptop NEVER locks up during...

I went to the link you gave me and step 5 is what I originally did, but once I select no, no other options pop up like it should. Which is why I made this thread in the first place.

Update: so I'm...

So I actually have to do a lot more than what I originally was told.

I didn't have to do any of this to make windows update not install any driver updates.

Once I do that windows update wont install any drivers?

Sorry, I'm not following you. I have to install the drivers that windows update installs before I can hide it? Why don't I get the options I used to when going into device installation settings?

I upgraded to 10 again without doing anything I usually do before hand. I went to disable the option to not let windows update install drivers and theres no option. I went to advanced system...

What you mean?

Something has to be going wrong when updating drivers before upgrading to 10. Will the problems still happen if I don't update any drivers before upgrading to 10? The first or second time I upgraded...

I have not done a clean install yet because I dont have a flash drive big enough to put the os on. I've either waited for the windows 10 update notification to pop up, or I've done the iso download....

I've installed 10 a few different times since it launched and I always seem to have problems. The first time I installed it, I ended up having to do a factory restore because my pc would lock up each...

I went to the microsoft website to connect to live chat so how could it not be microsoft?

So yesterday I went on the microsoft live chat so they can help me get windows 10 because I was tired of waiting for my reserved copy to arrive. The person took control of my pc, and ended up...

So I made it automatically turn on when my battery gets below 100% so its basically on constantly. is it ok to keep it like this?

My PC would be connected to WiFi, but I wouldn't be able to go on any site. I restarted my PC and the damn thing locked up on the HP logo screen! So I had to hold the power button to turn of my...

Sorry if this is a dumb question, but I'm not 100% sure what it does exactly. Does it disable the auto update of programs? Does it make some apps and stuff not work?

Also, since my laptop came out in 2014, does that mean every driver on the pc is out of date?

Once I updated one of the drivers on the list, it would be taken off the list.

I know, but I thought I'd update the "recommended" drivers anyways since I'm pretty sure they were out of date since they were on the list of drivers for my pc. When I would update one of the drivers...

So I went to the hp site and updated all the "recommended" drivers and now my laptop locks up in the middle of restarting

UPDATE: I tried doing a system restore to try and fix the problem and...