Thank you will try this! I hate not having my computer

I've forced shutdown several times trying to get it unstuck even unplugged it. Nothing works the only thing it will do is when I hit the keys ctrl - alt - delete It goes to the screen where I can...

I downloaded the New Widows 10 2 weeks ago! Working great till yesterday morning. I was on Facebook and it shut down and said don't turn off computer preparing update. It has had these spinning...