Hi all,

I am afraid colsearle is right.

May I just share my recent experience in this matter with a HP 250 G6 laptop.
The customer brought it in because Windows 10 wouldn't start correctly...

Sorry, by "complete" I meant retail box with both x32 and x64 versions.
As to the nasty surprise, I am aware of that.
This is not a problem, because I had already bought the Windows 10 license for...

Both laptops run fine since a while and are in regular use so I guess Windows Update has had more than enought time to check and double check the hardware and licences.
Another detail which might...

My experience si exactly the opposite:
I had 2 DELL Vostro 1710 laptops. The first one was originally installed with Windows XP and upgraded to Windows 8.1 last year, the other one was still on...