Thank you for your response Caledon Ken. My apologies for slow response, my wife was rushed into hosp for a lifesaving op on her stomach.

You guessed the correct mobo version. I had tried the...

Having exhausted all answers in Google search, please can someone help.

2 weeks ago rebuilt my main machine with 4 new SATA drives (Barracuda 1 Tb), mobo (Gigabyte GA AB350), Crucial DDR4 Dimms as...

Hi Topgundpc, many thanks for quick reply.

When I tried 'diskpart' from an elevated prompt, it accepted the command but the diskpart prompt never appeared despite a wait for it.

I should have...

Hi, on boot after normal night shutdown, win10 would not boot, got to Win10 icon then the intro music and just a grey screen.

Using the Win 10 install disc, every recover option said after...

Hi Spapakons, thanks for your help. I note the following for any with similar problems with lost data.

As the higher level aspects of disk formatting is not my expertise, I was not properly...

Hi Spapakons,

Sorry slow reply. Found my sudden shut down issues when changing screen was 3 capacitors on the GeForce video card starting to blow their tops. Built all my drives into a spare...

Hi, I hope this can be reversed.

I was using my machine normally when it suddenly went dead while using file explorer, no BSOD, just stopped, no cpu activity light, nothing responsive. I had to...

Thanks Axe0, and for your input.

For general consumption, I will post to this thread any comment I get back to my complaint to Acronis :mad:

Rgds Jonathan

Hi, having created the rescue media to flash drive, I reconnected the C drive back to my machine, booted up . . . and it all ran normally, no BSOD.

The only change was to have deleted Acronis...

Hi, yes.

It wont let me run the internal DVD drive, but, CMOS sees the USB drives, so I may get it to boot from that.

Thanks. Will take a few hours, revert back tomorrow.

Hi, re rescue media, Win 10 was a downloaded update from Msoft. I was about to download an iso to created rescue media, but, can't do that now for that machine until it boots operationally again.
...

Hi, thanks for the reply. I will edit the post to do the tags.

I cannot get the machine to do anything, I can get into the recovery section but any option there from reset system to command prompt...

Hi, I upgraded to Win 10 5 days ago. I updated my Acronis True Image to 2016 version while as Win 10. No other changes. Re my multiple drives, C drive is SATA, the IDE is used for archive data. The...