Thanks zBook,
you are so exceptionally thorough,
keesadad

zBook- that went almost perfectly 1) uninstalled 2 programs, did reboot. programs have disappeared 2) went to device manger, unistalled NVidia driver, did reboot, whoops driver came back. uninstalled...

zBook- hope you are getting rewarded for the great, and speedy, work you are doing on this forum. I will get into this after supper and let you know results.
keesadad

POsted three images, couldn't get them into one

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Thanks Samuria,
I was expecting to get this kind of reply, that was almost my first thought, though I didn't think of the 'museum' aspect (lol). I was hoping that it wouldn't be that, I've spent so...

Feels like this is my home, spent the last week in here. Good news- one has been resolved thanks to members, one will be soon. This is the third.
I'm running my ASUS laptop wirelessly most of the...

Welcome back to my ASUS computer world, appreciate you looking in on this issue, and thanks for helping me resolve
the battery issue. I will mark that as resolved shortly.

This one stems in part...

Thanks Helmut. I obviously need to look into my own computer a bit, and it's getting late so I'll do that tomorrow. My quick look might suggest that this was never an "optimus" NVidia setup, there...

Hadn't thought about that as an option. It didn't originally have two; it ran on win 7 on NVidia,, then was changed to
Intel HD Graphics. What I wrote in my post above came in part because my...

My 2+ year old ASUS laptop G771JM originally came w NVidia Graphics but when MSoft installed Win10
and subsequent upgrades to 1703 and 1709, the Intel HD Graphics have been installed. They work...

May have solved this one, finally. After all the different attempts to find the cause and/or solution, I finally ordered a new battery (more on this below). When I got it today, I installed it- it...

So I researched some more by going to Staples got reference from them, but appalled that both Battery Depot and BattPit have horrible customer satisfaction numbers Went to the Mississauga repair...

After reading those two links, I understand completely,
thanks for the more than fitting explanation. lol
keesadad

thanks. I'll go down to this dealer I know of in Mississauga, then
keesadad

Thanks zbook,
what do they mean? Any significance to the upgrade to 1703/09 and battery issue?

I read the whole thing you wrote, all good points except for the above- still as of now, I don't have a working battery;
when I did the process described by Eagle51, the battery showed at 88%,...

Here is the file of collected info
keesadad

Have checked Device Manager and there are no yellow exclamations (including unhiding). I wish it would be just a driver. I have reset all the power settings/notifications to default. Also trying to...

Followed this to the letter except #2 The computer shuts down automatically after #1
The computer battery icon says 88% available,CHARGING !
The ACPI-compliant control method battery driver has...

I will try this and let you know...thanks keesadad

OK, 1st- I tried outputting (twice) the report to HTML, but got errors
2nd- need a new battery, if you know of reputable on-line dealers would appreciate names; so far
seems like a reasonable price...