ok thanks a lot for your help .I will mark this thread as solved

please could you tell me which tutorial is that?

i finally did it from the Microsoft site and have fixed it .now scannow has no errors . where are the files so I can keep a back up of the files so that I don't have to a reinstall again since the...

I have win 10 pro on my laptop can I get the corrupt files from there?

actually I had a activated win 8.1 pro and used the internet to update the pc and it was done on the first time . I have a usb boot which I got from my laptop since I had problmes updating that but...

I am getting this error after using this code to fix through my usb Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:L:\Sources\Install.esd:1 /limitaccess where L is my usb drive
error...

I have corrupt files even after running the scannow twice .
this is the link to the log file
Dropbox - CBS.log
thanks in advance

ok I didn't get any screen like that just the yellow exclamation on the task bar and when I click that the pc goes dead. any idea what that could be ?

ok ill just watch out for another reoccurrence and see if a mini dump file is created. thanks a lot for your time and help

yes sorry don't know how to explain it was black the light was there on the pc. the pc was unresponsive no error code nothing once I could access my mouse if I replugged it. other than that couldn't...

it wasn't actually a screen of death just the screen went grey as soon as I clicked the yellow exclamation and became unresponsive. I will create the file and watch out if it happens again. is there...

I have removed those programs. I have done the configurations but there is no minidump folder in the windows folder. Thanks for your help

yes I have used them before but now my office is not active . is this causing the problem. I will remove them now and see. my windows is a registered copy

My computer was updated 2 weeks ago with no problems
So far this has happened twice a get a yellow exclamation mark on the task bar when I click it to see what is wrong I get a grey lit screen with...