More important than fixing their OS? Yeah, it's believable that they are so incompetent.
And don't tell him to try it. It's a broken update.

It's with everything?
Images, folders, exe's

nop, they haven't addressed it. You'd be surprised? I'm surprised in your faith at micro$oft
personally, I'm having an issue when I right-click delete it crashes explorer. I've also reinstalled...

Don't listen to people who say "reinstall windows" on their first post.
If you have any installation media or can get windows 10 iso installer on a usb, boot into that and try a repair with the...