Thanks again. I got in by turning off and on a few times making sure I turned back on before fully open. After a few times I left it to open fully and it went straight into auto update.
I am...

Finaly got in. Immediately began an auto update so I let that run and all seems to be ok.
Very many thanks to all who offered help. I was completely stuck without your input.

Thanks Xwe. Trouble is I can't download anything as I cannot open the laptop.
BTW I did get a response using the windows key/P/down arrow. But it was not much use.

Sorry the problem is not solved. I am writing this on my phone and the "reply" tab is next to the "mark resolved" tab. And I have fat fingers !

Yes why me that is what I am saying.

I get the lock screen (thanks for that ) and any attempt to move forward to the log in screen gives me a glimpse of it for half a second and then the screen...

I am hoping that someone can help with my problem as i am a complete computer numpty.

I installed W10 five weeks ago and until now all has been well.

When I turn on my laptop the"normal"...