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  1. Thread: Initial Log on to YouTube always timed out by gordon99
    Forum: Browsers and Email
    Replies 1 Views 533

    Initial Log on to YouTube always timed out

    Advice how to stop the following pop up when I attempt to log on to YouTube would be appreciated. This occurs the first time I try but every re-try is successful so it is just an irritation. I am...
  2. Thread: Taskbar log on icons invisable. by gordon99
    Forum: General Support
    Replies 3 Views 708

    Thank you all for your answers. I managed to...

    Thank you all for your answers.
    I managed to restore the taskbar icons to full view via Teamviewer (my daughter lives some 200 mies from me).
    I firstly tried a restart on Windows Explorer. This...
  3. Thread: Taskbar log on icons invisable. by gordon99
    Forum: General Support
    Replies 3 Views 708

    Taskbar log on icons invisable.

    Once again I shall be grateful for assistance,
    My daughter's Acer laptop has Windows 10 OS. I don't know which version number but it will be a fairly recent if not the most recent version. ...
  4. Thread: Missing UEFI Firmware Tile by gordon99
    Forum: General Support
    Replies 13 Views 1,785

    Thank you all for responding to my Secure Boot...

    Thank you all for responding to my Secure Boot enquiry. I have, amongst other checks you have suggested, looked into the BIOS setup but cannot find reference to Secure Boot. I am therefore...
  5. Thread: Printscreen problem by gordon99
    Forum: General Support
    Replies 5 Views 797

    Firstly, my apologies for wasting anybody's time...

    Firstly, my apologies for wasting anybody's time as I have now managed a screenshot of a Windows Power Shell screen.
    In my own defence I can only explain that I was able to make copies of all...
  6. Thread: Printscreen problem by gordon99
    Forum: General Support
    Replies 5 Views 797

    Printscreen problem

    I am trying to do a Print Screen in relation to getting an answer re Secure Boot. My laptop is a Dell Latitude E5420. The OS is Windows 10 Pro.
    I generally have no problems making and saving a ...
  7. Thread: Missing UEFI Firmware Tile by gordon99
    Forum: General Support
    Replies 13 Views 1,785

    Thanks RickC, The answer I get is "Variable is...

    Thanks RickC,
    The answer I get is "Variable is currently undefined". I tried to take a screenshot of the Powershell reply but even this seems beyond me.
    Regards,
    Gordon.
  8. Thread: Missing UEFI Firmware Tile by gordon99
    Forum: General Support
    Replies 13 Views 1,785

    Thanks Megahertz. I cannot pretend to understand...

    Thanks Megahertz. I cannot pretend to understand what you are saying but it seems, from the information I received from dalchina, that my PC is not suitable for Secure Boot operation in spite of it...
  9. Thread: Missing UEFI Firmware Tile by gordon99
    Forum: General Support
    Replies 13 Views 1,785

    Thank you very much dalchina for your very speedy...

    Thank you very much dalchina for your very speedy response to my query. I will study the information in your reply but, from what you, say it does not look promising.
  10. Thread: Missing UEFI Firmware Tile by gordon99
    Forum: General Support
    Replies 13 Views 1,785

    Missing UEFI Firmware Tile

    I have a second hand Dell Latitude E5420 laptop that came with Windows 7 Pro. I updated it to Windows 10 Pro a few years ago and changed to UEFI Boot from Legacy BIOS. I am trying to change the...
  11. Thread: Unable to do Factory Reset by gordon99
    Forum: Installation and Upgrade
    Replies 7 Views 1,182

    Unable to do Factory Reset

    My thanks to all who responded to my enquiry. I managed to put media creation onto a USB Pen Drive and posted it to my daughter. She managed to do a clean install of Windows 10, as suggested, on...
  12. Thread: Unable to do Factory Reset by gordon99
    Forum: Installation and Upgrade
    Replies 7 Views 1,182

    Thank you all for your suggestions. I now learn...

    Thank you all for your suggestions. I now learn that my daughter gets an Error Code 0xc0000017. I googled this and found a suggested fix involving Command Line entry "bcdedit /deletevalue {badmemory}...
  13. Thread: Unable to do Factory Reset by gordon99
    Forum: Installation and Upgrade
    Replies 7 Views 1,182

    Unable to do Factory Reset

    My daughter has H.P.Pavilion laptop with Windows 10 O/S. I didn't ask her what version she is using but I think she does necessary updates. She wants to clean off personal data etc. before giving...
  14. Replies 8 Views 966

    Thanks again Denis and Paul, I am grateful for...

    Thanks again Denis and Paul, I am grateful for your assistance. I have an old version of the program which I copied to the colleague on a memory stick. When he could not get this to work (he has a...
  15. Replies 8 Views 966

    Downloading a program with dependencies to a USB stick

    Thank you Denis, Paul and Dalchina for your helpful replies which I appreciate.
    The site from which I downloaded the program is pairsscorer.software.informer.com/ - It is a bridge scoring program...
  16. Replies 8 Views 966

    Downloading a program with dependencies to a USB stick

    My laptop O/S is Windows 10 Pro. I wish to send a copy of a free bridge scoring program on a USB stick to a colleague. Each time I try, the program downloads to the memory stick ok except that it...
  17. Thread: Windows 11 and Secure Boot by gordon99
    Forum: AntiVirus, Firewalls and System Security
    Replies 6 Views 5,154

    Thanks all. Looks as if I'm stuck with Windows...

    Thanks all. Looks as if I'm stuck with Windows 10.
  18. Thread: Windows 11 and Secure Boot by gordon99
    Forum: AntiVirus, Firewalls and System Security
    Replies 6 Views 5,154

    Windows 11 and Secure Boot

    My Dell Latitude 5420 laptop, at present working with 64 bit Windows 10 Pro, does not, it seems, support Secure Boot. Please see the attached System Information. Does this mean I cannot upgrade to...
  19. Thread: Desktop Icons problem. by gordon99
    Forum: Customization
    Replies 8 Views 5,197

    Have managed to get the YouTube Icon to install...

    Have managed to get the YouTube Icon to install by stopping and re-starting Windows Explorer, but no luck as yet with one other Icon. I have compared the non-functioning icon Properties with the now...
  20. Thread: Desktop Icons problem. by gordon99
    Forum: Customization
    Replies 8 Views 5,197

    Thanks all. No, I have not changed my default...

    Thanks all. No, I have not changed my default web browser. Am still with Firefox. When I look a little deeper I now realise the problem is only occurring with what the Shortcut Icon(s) Properties...
  21. Thread: Desktop Icons problem. by gordon99
    Forum: Customization
    Replies 8 Views 5,197

    Desktop Icons problem.

    This is a minor problem that is annoying me intensely so I would be very grateful for assistance.in solving. My laptop operates with Windows 10 with all the latest updates. A couple of days ago the...
  22. Replies 4 Views 1,742

    How to back up File Histories for two PCs onto one External drive

    I have two laptops, both with Windows 10. I want to put File Histories from each onto one external drive. How can I be sure the two File Histories will not merge into one? Is it a case of setting...
  23. Replies 19 Views 9,987

    Replacing a laptop hard drive with a SSD

    Hello Bree and others,
    I replaced my laptop hard drive with a SSD successfully. I used my external drive and Macrium Reflect to make a system image of the laptop hard drive as suggested and...
  24. Replies 19 Views 9,987

    Thank you all very much for the suggestions. I...

    Thank you all very much for the suggestions. I have learned a lot from them. It seems I have three options:-

    Option 1 - buy an external USB caddy for about £6 to hold the SSD while I image or...
  25. Replies 19 Views 9,987

    Replacing a laptop hard drive with a SSD

    I have a Dell Latitude E5420 laptop which has a Windows 10 Pro O/S. I would appreciate a step by step guide on the procedure to replace the hard drive with a Solid State drive; specifically dealing...
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