ok I will research that and may try it. thanks Brink

I just did two times. same o same o. I really don't want to refresh the computer again and wait for the w10 upgrade again. as I said new computer and I have not transferred from other machine yet....

Yes I have tried this a few times .no help. it is off and ask for sign on p/w

running new HP 23 all-in-one win 8.1. took 6 tries to upgrade to win 10. always locked up on preparing for installation. after running w10 I set to logon auto without password and set sleep to 20...