It saves the backup to disk. Will have to try it again once I get my desktop window back up.

I've sent a message to their support and also posted on Sevenforum. Don't really like this, feels like my computer was hijacked. :(

HELP! Turned on my computer this morning and it opens up to Macrium Refect window. I also have a command prompt window, Macrium reflect Windows PE and where I can explore my computer. NO DESKTOP.

I saved the program to my hard drive and then saved the backup file to my external hard drive. My nephew says he hasn't ever heard of saving it there to restore the computer. :/ My "C" drive...

Okay I downloaded Macrium Reflect and saved the files to my external drive. I then created a System Repair Disc to save should I ever need it. :/ When I tried to do the Backup Disk, I get 2...

I tried to create an image this morning but it said my disk was not large enough . CD-R 52x/700MB/80Min. Is this the program you're talking about or do I need to purchase one? Macrium Reflect...

FOUND a solution: http:// http://www.sevenforums.com/performance-maintenance/123179-reinstall-windows-do-repair-without-windows-7-cd-acer-computer.html I did Alt+F10 and got to the Acer eRecovery...

I did try to use the recovery factory default backup disk I created two years ago but it wouldn't recognize or accept those under System Image Recovery

Windows Tech couldn't get me to safe mode. I didn't get asked about backing anything up. I've never upgraded the OS before so this is all new and daunting. Thanks everyone

Nope that didn't work. It goes to repair screen, diagnose screen and then automatic repair screen. The latter screen goes to Advanced options, from there it's three choices: 1) continue, exit and...

Windows Tech couldn't even get it back to Windows 7. He said I had to get the disk from Acer since they hold the licensing.

Tried the previous build and there isn't one. Tried System restore to a previous point and there isn't one. Working off cellphone to post here

Called Assurion and they said it's a software problem and the extended warranty doesn't cover it. They all point back to Acer.

Ive had Windows 10 for probably close to a month. Yesterday the little blue circle kept rotating and I noticed there was no Edge button on the toolbar. Finally decided to turn the pc off and back...