Thanks for all the help. It was Norton causing it. I followed the above link and turned off the overlay and when I rebooted, they were gone. Thanks again.
Mark

It's a blue box with two ">" in it. It appears on every file. Could it be from a Norton update? I have not added or deleted any programs. As I mentioned, these appeared when I turned on my computer....

This morning when I turned on my computer, all my thumbnails have blue boxes on the lower left. No more blue word logo for word, green excel logo for excel, and mountain scene for .jpg's. Is it...

uughh!! was fine for a while. froze and restarted 3 times in 15 minutes last night, once this morning. I'll try the v2 logger and see if I can figure it out. Does windows save a log somewhere with a...

I tried to upload the results of using v2 log collector, but it doesn't upload
There are size limits on attachments shown in the relevant tutorial.
You can (zip and) upload the logs to a cloud...

Sorry for the delay in replying. Here's is what I've done so far: replaced power supply, removed/reseated memory, updated video driver. There are no warnings in device manager. I ran the MS memory...

This is an intermittent problem Randomly, my computer will freeze then reboot on it's own. There is no bsod. it just freezes then restarts. It doesn't matted what I'm doing. It also just restarts on...

Well, after going through multiple pages, sometimes in circles, I found the contact ms link. Installed quick assist, and they activated O365 for me. Seems there is only a digital key that is used...

I did purchase O365 from microsoft. Going through their pages, it says to go to order history to get the product i.d. I bought O365 over 2 years ago for a automatic payment of $99.99/year. It is not...

Bought a new Dell laptop and went into my MS account and installed Office 365. It is asking me for the product i.d. number. I went through numerous screens on the MS website following their...

Thanks GGSD. I was going to remove one drive. Never thought to do it before adding her files.

Thanks to everyone for their thoughts and suggestions. I do have a spare 2tb ssd that I can use. I'll try to do it today.
Mark

Got the wife a new Dell laptop and I need to copy the documents/my documents folders to it. What is the easiest way. She has way more than 5g to use one drive. I still have an old school easy...

Thanks you for you diagnosis. Anything I can do about 1,2, &3? Yes, I'm still on AOL. 30+ years with it and I wouldn't begin to know how to update everyone who has my email to another address. I'm...

Never used dropbox before. Is this what you need?

https://www.dropbox.com/s/ofwquckjfawtgmn/RYZEN.zip?dl=0

I downloaded it again and I got it to run. When I attempt to upload the file, a message bo appears saying "Upload of the file failed"

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Since my last post, it...

This started about a week ago. No new hardware or software installed and windows is up to date. At times, the computer freezes and after maybe 10 seconds, it restarts. Or it bsod's. If I am fast...

Thanks for the reply. I do not store any of my files in the cloud. In fact, I uninstalled one drive. I prefer all my files to be on my hard drive and my backups. Does this mean I need to be...

Not yet. I'm still not too comfortable with 365. I really do not like how the pinned files are shown. I liked how 2010 listed them. Pinned files then recent files instead of having to click on pinned...

This seems to be the weekend of computer issues. Anyways, I updated from office 2010 to office 365 on Friday. So far, I'm not a fan of 365 but I may need some more time with it to get comfortable. I...

Yes I did. I had to fire up another laptop to see the differences of what was checked and unchecked. I'm more concerned as to why it was unchecked. Researching further it seems one drive has...

Somehow I managed to lose the left pane when I click on the file explorer icon on the desktop. All it is showing is frequent folders. It's like the display is shifted too far to the left. Hopefully...

Thanks Denis. repair did the trick.

Only if I can not convert all the office 2010 files to office 365 files.

When I go into file explorer on my desktop, all the word and excel files open in 2010 and have the 2010 icons next to them. On my laptop, all the word and excel files in explorer have the 365 style...