Sorry for late reply. Yes, everything works perfectly now. :)

Alright. I'll try both methods and see which one works. Thanks

When it says, "Keep personal files and apps" does apps count as programs outside the Windows Store?

Hello. For quite a while, my computer had slow boot up and shutdown times and I searched online that sfc /scannow could probably help. I've tried every method regarding sfc /scannow and nothing...