1) done
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2) done
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3) and 4) Dropbox - DiskParInfo.bat - Simplify your life

5) sorry, I don't get what you mean by "Post a new V2"

6) only ever had Windows Defender and it's...

My progress:
1) link to dropbox folder with upgrade failure info. Got one warning from Dropbox that I couldn't upload an empty file, but it looks like everything else made it.

2) did the chkdsk...

I'm working on the first step but when I upload the upgrade failure info zip file it errors out and says the file's too large. Is 20MB too big?

345958

Here are the files. The BSOD stuff wasn't on the desktop at first, so I had to do the SAPS command in powershell.

V2 log collector:
345862

Tuneup files:
345863
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SetupDiag files:

Yes, it's been unable to do any updates at all for at least a few months.

I'll start taking pictures as I run into these issues.

This is the info from my first post about why I need to fix the OS:

It all started because of being unable to run windows update - it just...

No, I haven't done that yet. I read about it and it's not something I'm familiar with, so I've been leaving it as a desperate absolutely-out-of-ideas move. The MB is a Gigabyte AB350M-Gaming 3 in...

Yep, I've tried with secure boot on and off. I tried a variety of other settings in the BIOS, reset all the defaults, tweaked things in different ways, and still nothing happens. I have booted into...

I believe that I've addressed all of these ideas previously. I've used both the Windows Media Creation tool to make an install drive and Rufus for burning the ISO onto a USB stick, and neither makes...

It DID work! I don't known what to do with myself now, but I'm in Cinnamon (64-bit).

So it's apparently not a hardware problem? This gets even more confusing...

This sounds like a great idea. I'll give that a shot and report back. Thanks for the idea!

I used the log to isolate uicciso.dll as the error. I have since replaced it with an official and proper version of that driver. I also went through that other link and tried both the AHCI and RAID...

I used a 16GB stick originally and then switched to the 32GB stick after. I'll try another, just in case.

I've tried both, where I go into the BIOS and change the order, save and restart, and also...

Another bit of info that's relevant:

I tried opening the setup application in the USB drive that was created by the Windows Media Creation tool. It went through the process of downloading,...

So I've tried the 'Upgrade this PC now' and the 'Create installation media' options both. I use the recommended options for this PC when choosing the language, architecture, and edition. I just did a...

Hi, I'll try to include as much info as possible without taking up too much space. I'm not a tech whiz, but I'm not exactly a slouch. I want to completely reformat and reinstall Windows, but can't....